Start with what you have noticed
Leaks in rented property can involve several people: the occupier, landlord, agent and sometimes a neighbouring owner. Agreeing who can provide access and authorise work avoids preventable delays once the engineer is on site.
Make the access arrangements as clear as the symptoms
We discuss the property, reported damage and any earlier investigation, then plan suitable checks. Relevant rooms, water isolation points and shared areas may need to be available. The report gives the owner or agent a record of the findings and repair for the property file.
Signs that can prompt an investigation
- A tenant reporting recurring damp
- Water reaching another occupier
- Repeated heating pressure loss
- An agent needing documented repair findings
Planning the visit
Provide the responsible contact and practical entry arrangements. Where another home is affected, obtain the appropriate access permissions in advance.
What to be aware of
A method that may help
Borescope & endoscopic cameras
Look into accessible voids to support an investigation with direct visual evidence. The engineer selects the appropriate combination for the property.
Questions about this service
How do you investigate leak detection for landlords?
We discuss the property, reported damage and any earlier investigation, then plan suitable checks. Relevant rooms, water isolation points and shared areas may need to be available. The report gives the owner or agent a record of the findings and repair for the property file.
What should I prepare?
Provide the responsible contact and practical entry arrangements. Where another home is affected, obtain the appropriate access permissions in advance.
What does the £1,350 price include?
For an agreed residential job, £1,350 covers investigation, specialist detection, tracing, necessary access or excavation, the plumbing repair, parts, materials, post-repair testing and a Trace & Access report. The plumbing repair has a 12-month workmanship warranty. The total includes any applicable tax. Decorative and remedial reinstatement is excluded.
Do I need to identify the leak before enquiring?
No. Describe the actual symptoms, the full postcode and any earlier findings. The investigation establishes which system and methods are relevant; you do not need to open floors or choose detection equipment.
Where can I arrange this service?
Explore the listed towns and districts across Berkshire, Surrey, London and surrounding counties. The full address, property use and practical access are checked before an appointment is agreed.
Related services
- Flat-to-flat leak detection — Investigate water travelling between homes and shared building spaces.
- Trace & Access reports — An understandable record of the investigation, findings and plumbing work.
- Commercial leak detection — Planned water-leak investigation for businesses and managed premises.
Practical articles about this problem
Find leak detection and repair in your area
Explore the local advice, listed towns and appointment information for your region. We confirm attendance by full address.