High water bill, but no visible leak?

A change in household use, a longer billing period or an estimated reading can affect a bill. Compare the information your supplier provides and ask them about readings you do not understand. A high bill is a reason to investigate, not proof of a damaged buried pipe.

A toilet, appliance or automatic water system can use water without a tap running. If your supplier has already assessed the property, keep its findings available. A specialist can consider internal plumbing and the private incoming supply together.

A supplier leak notification, previous repair record or known shared supply can change the approach. If you have meter observations, share them, but there is no requirement to take readings or diagnose the problem before contacting Flow Tracker.

Suitable isolation checks can help establish the affected section. Acoustic listening or tracer testing may then help narrow a buried route. The investigation aims to support a sensible access decision before a drive or garden is opened.

Tell us if the supply is shared, crosses neighbouring land or runs beneath a finished drive. Any known valve positions and previous repairs are useful, but you do not have to locate them yourself.

Mains water leak detection

Investigating unexpected water loss on a private incoming supply.

Check your area or tell us what you have noticed.